MarketUK.uk is committed to correcting errors promptly and transparently. We believe that accuracy is the foundation of trust in business journalism, and we take responsibility for every piece of content we publish. This policy sets out how we handle corrections, what we consider a material error, how readers can report mistakes, and what to expect when you contact us. It applies to all editorial content across the publication, including news articles, analysis, guides, opinion pieces and interviews. Our editorial standards are outlined in the Editorial Policy, and our fact-checking procedures are detailed in the Fact-checking Policy.
Reporting an Error
If you believe you have found a factual inaccuracy, a misstatement, a missing context or any other error in our content, please contact us by email at corrections@marketuk.uk. We also accept reports via our general contact form at Contact.
To help us process your report quickly and accurately, please include the following details:
- The full URL or headline of the article in question
- A clear description of the alleged error, including what you believe is incorrect and what the correct information should be
- Your source or evidence for the correct information, where possible
- Your name and preferred contact email (optional but helpful for follow-up)
Reports that are vague, anonymous or lack supporting evidence may take longer to assess. We appreciate your patience and cooperation.
How We Handle Corrections
All correction requests are reviewed by the Standards Desk under Sophie Kendall, our Standards & Fact-Checking Lead. You can learn more about Sophie and the team on the Our Team page. The Standards Desk assesses each report against our editorial guidelines, source verification records and internal fact-checking data.
Material Errors
A material error is one that significantly affects the accuracy, fairness or usefulness of an article. For example: a wrong figure, a misattributed quote, a factual assertion that contradicts reliable sources, or a misleading headline. When we identify a material error, we will:
- Correct the text of the article as soon as possible
- Add a correction note at the bottom of the article, clearly stating what was incorrect and when the correction was made
- Update the article’s metadata (e.g. the last updated timestamp) to reflect the change
The standard format for a correction note is:
“Correction: An earlier version of this article misstated [issue]. The article was updated on [date].”
In some cases, we may also issue a separate correction notice on our homepage or in our newsletter, depending on the prominence of the error and the reach of the original content.
Minor Errors
Minor errors include typographical mistakes, formatting issues, or small factual slips that do not affect the overall meaning or reliability of the article (for example, a misspelled name in a non‑central reference). These are fixed silently, without a correction note, unless the error is recurring or part of a pattern that suggests a wider problem.
Clarifications and Updates
Sometimes we add new information to an article to improve context or reflect developments after publication. These updates are labelled with an “Update” note and a timestamp. They do not indicate an error but rather a commitment to keeping content current.
Response Times and Escalation
We aim to acknowledge receipt of your correction report within five working days. Where the error is straightforward and can be verified quickly, we will usually issue a correction, update or explanation within that same period. More complex cases – for instance, those requiring additional source verification or legal review – may take longer. We will keep you informed of progress where you have provided a contact email.
If the Standards Desk identifies a serious error that could cause significant harm or reputational damage, the matter is escalated immediately to Edward Harcourt, Editor‑in‑Chief, who will oversee the response and, if necessary, coordinate with the legal and compliance teams. Serious errors may also be reported under our Complaints Procedure.
We treat all correction requests confidentially and will not disclose your identity without your consent, except where required by law or in connection with an internal investigation.
This policy is reviewed annually and is part of our broader commitment to transparency and accountability. For more information, please see our Editorial Policy, Fact‑checking Policy, and Complaints Procedure.